ulalas

WE SHIP WORLD WIDE

845-258-1312

Credit Cards

About Us

Ulalas brings you quality traditional and trendy decorative accessories for your home. The name Ulala's comes from a cactus plant that is native to the mountain regions of Bolivia and Peru, it has a beautiful bright pink flower, so beautiful we made it a part of our name! The handcrafted works from the various artisans are laborious and beautifully detailed. They are inspired by what they see every day and the richness of their individual cultures and traditions.

Ulalas was inspired by many factors, our love for the handiwork and the traditions of the people and their communities. Growing up in the melting pot of NYC I felt truly enriched by the customs shared by our friends and neighbors. Ulalas is about bringing together the cultures of all of the Latino nations under one umbrella. The vibrancy of the colors and the meticulous details of the handwork are unique to each area. In the future we look to add many interesting and different products from all over the Caribbean, Central and South America as well as from Spain. We want to introduce home décor accessories that tell stories, reflect a lifestyle and bring warmth to your home.



Join us on our journey!



Thank you for visiting. Sofia

Our contact information

By email: customerservice@ulalas.com
By phone:845.258.1312
By Fax: 845.258.1631

Ordering Online

Is your web site secure?

Shopping with your credit card with Ulalas.com is guaranteed to be safe and secure.

We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.

This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server we translate it back to its original form and store it safely offline and inaccessible through the Internet.

To continue our commitment to your security every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.

We are dedicated to providing you with a secure worry-free shopping experience.

[top]

Can I order over the phone?

Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime Monday thru Friday between 10am and 5pm Eastern Standard time. Our number is: (845) 258-1312.

[top]

Payment Options

We accept Visa, Mastercard, American Express via Paypal as forms of payment.

Confirmation of orders

After placing an order you will get a confirmation email within 10 minutes. If you place an order with us and don't get an confirmation email check your "junk" mail folder - it will probably be in there; otherwise shoot us an email and we'll get you set up.

[top]

Tax

You will only be charged tax if you are a resident of New York. We are required by law to charge sales tax on orders shipped to New York addresses which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.

[top]

Shipping

We use both UPS and USPS for all our shipping. Drop ship items will depend on the individual item and order. Please call for more details.

[top]

Returns & Exchanges

We at Ulalas want you to be satisfied with your purchase. If you receive an item from us and the item arrives broken you have up to five days from receipt to notify us of any damages, we will then issue a return authorization. We will arrange to have the item picked up and inspected. Please retain all of the original packing materials. We will gladly replace the exact item at no extra charge. If you receive an item from us and decide that you are not satisfied with your purchase please contact us within 5 days of receipt and we will send you a return authorization for your return. We ask that you carefully repack the item so that it does not incur any damages on its route back to us as you will be responsible for any damages incurred while shipping. Please be sure to reference the return authorization number on the outside of the carton. We will gladly refund via a credit to your credit card, the cost of the item that you are returning. Unfortunately, we cannot refund the cost of any shipping charges. If you received free shipping with your purchase, the cost of the initial shipping and handling will be subtracted from your refund.

Please note that many of our items are made by artisans around the world. When products are hand made there may be some degree of difference between same items. Ceramics in particular may have a tendency to have slight variations in color.

Ulalas reserves the right to cancel orders or refuse service to anyone at anytime. We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued. We also reserve the right to cancel any order which was posted to the site with errors of color, style or price. If we cancel your order after we have charged your credit card, we will refund your card the amount charged.

Shipment Refusal:

Customers who refuse to accept delivery of any order will be held responsible for all postage and handling fees associated with delivery.

[top]

wholesale-info: Wholesale Info Coming soon…